Privacy policy

In accordance with Regulation (EU) 2016/679 of the European Parliament and Council of the 27th of April 2016, below we will describe the processing of your personal data and your rights:

1. Who is the party responsible?

Biomedical Supply S.L. is the entity responsible for processing your data. We are located at C/ Luis Buñuel 1, puerta 4, 46015 Valencia, Spain. If you wish, you can contact us by emailing info@dibimed.com.
Additionally, we have a Data Protection Officer who you can contact at rgpd@dibimed.com or by post at the aforementioned address.

2. How will we process your data, and for what purpose?

Your personal data will be processed in accordance with the General Regulation on Data Protection, the law and the purposed indicated below:

a) Consent of the interested party
Processing of your personal data will be carried out provided that you have given us your consent, for the following purposes:

• Responding to your queries and requests made through the contact channels and carrying out subsequent monitoring. When completing the contact forms and providing the necessary data, we understand the interested party to provide their consent to process their data for this purpose.
• Communicating with you for informative, general interest or commercial purposes by electronic or non-electronic means.
• Extracting information derived from the use of cookies to analyse and evaluate your activity on our digital channels.

You may withdraw your consent for the processing of your data at any time. The withdrawal of the consent provided will not affect the legality of the processing carried out before the withdrawal of consent.

b) Legitimate interest
When necessary, Biomedical Supply S.L. will process your personal data to satisfy its own legitimate interests, provided that your interests, rights and basic freedoms do not take precedence over the legitimate interests of Biomedical Supply S.L. In this sense, your data will be processed for the purpose of analysing your needs, including segmentation, in order to identify potential campaigns which may be of interest to you.

c) Legal obligation applicable to the party responsible for processing
Biomedical Supply S.L. will process your data in order to obtain, store and manage the consent related with the protection of the data provided, in order to demonstrate that it is compliant with data protection regulations.
In case of you not permitting the processing of your personal data for this purpose, and given that its processing is necessary to fulfil the legal obligations applicable to Biomedical Supply S.L., it will not be possible to provide the services that you request.

3. With whom do we share your data?

To carry out all the aforementioned purposes, Biomedical Supply S.L. collaborates with third party service providers, including Filmac Centre S.L. and The Rocket Science Group LLC (Mailchimp), which may have access to the personal data as a result of executing the contracted services (in this case maintenance of the website and email marketing platform, respectively. Additionally, we share data with logistic companies in order to fulfil any product order.
In any case, Biomedical Supply S.L. follows strict selection criteria for these third parties in order to fulfil its data protection obligations and ensure that these third parties comply with their data protection obligations. Additionally, the use of personal data will be solely and exclusively for the agreed purposes, it being prohibited to process this personal data for other purposes or transfer it to third parties.
Biomedical Supply S.L. is also present on social networks Instagram, Facebook, Twitter and LinkedIn. Biomedical Supply S.L. does not share or communicate any personal information of users who are followers on these social networks, and as an administrator on each of these social channels, we adopt the adequate security measures and privacy configurations provided by these social networks.

4. For how long do we keep your data?

Biomedical Supply S.L. will comply with current regulations on when personal information must be deleted once the purpose in question has been achieved, or when you revoke your consent to its processing, being at the exclusive disposal of Courts and Tribunals and competent state bodies for attending to potential responsibilities arising from processing, and only during the periods described for these responsibilities. Once these periods elapse, this information will be definitively deleted by secure means.

5. How do we obtain your data?

The personal data that Biomedical Supply S.L. processes is always directly provided by the interested parties through the different contact channels established: website forms, subscription to newsletters, satisfaction forms, requests for information, etc.

6. What rights do you have after providing us with your data?

In accordance with the General Regulation on Data Protection, you have the right to exercise, if you wish, the rights of access, rectification and deletion of data, as well as requesting that the processing of your personal data is limited, opposing it, requesting the portability of your data, as well as not being subject to automated individual decisions.
Additionally, at any time, you can revoke your consent for us making use of your personal data. In this sense, it must be noted that the withdrawal of the consent provided will not affect the legality of the processing carried out prior to the withdrawal of this consent.
If you wish to exercise the aforementioned rights, you can contact us at rgpd@dibimed.com, attaching the relevant documentation for verifying your identity.

7. To whom can you present claims?

If you consider your rights in terms of data protection to have been violated, or wish to make any claim related with your personal information, you must contact the Data Protection Officer, whose contact data can be found in section 1.